Account
Contact our Support Team, manage your account, and answers to other common questions.
21 articles
- Update Cardholder Information If a cardholder has a new address or mobile number, you can update the information on file for their Visa® Prepaid Ca...
- How to Update the Two-step Verification Code Delivery Method Two-step verification adds an extra layer of security to your account. Each time you sign in to the online dashboard ...
- Card and Account Security Keeping the Visa® Prepaid Card and your account secure helps protect the savings you've set aside against identity th...
- Close a Card A Visa® Prepaid Card can be permanently closed from your online dashboard at any time. Closing a Card is permanent, s...
- Contact our Customer Support Team - Cardholder Support If you're a beneficiary with questions about your Visa® Prepaid Card, our Customer Support team is here to help. We s...
- How to Update Your Email Address The email address on your account is the one you use to sign in to the online dashboard for your Visa® Prepaid Card, ...
- Customize Alerts Alerts let you receive email or text message notifications about activity on the Visa® Prepaid Cards you manage, so y...
- Cardholder Access and Capabilities Beneficiaries can look up real-time information about their Visa® Prepaid Card on their own — checking their balance,...
- Reset Your Password If you've forgotten your password or would like to change it, you can reset it yourself from your plan's sign-in page...
- Navigating the All Clients Page If you manage Visa® Prepaid Cards for more than one beneficiary — for example, as an organizational Authorized Legal ...
- How to Navigate to Your Cardholder's Account Tab Every cardholder's Visa® Prepaid Card has its own Account tab on the online dashboard. The Account tab is where you c...
- Add an Additional User If someone else helps you manage a Visa® Prepaid Card, such as a family member, a caregiver, or a colleague at your o...
- How to Enable Two-step Verification Two-step verification adds an extra layer of security to your sign-in for the online dashboard of your Visa® Prepaid ...
- Contacting Customer Support - Access Code Management Each person who signs in to the online dashboard for a Visa® Prepaid Card with an email address and password has thei...
- ABLE Visa® Card - How to log in via the mobile app The True Link mobile app lets you check on your Visa® Prepaid Card from your smartphone. How you sign in depends on y...
- Download our mobile app If you have an iPhone or Android smartphone, you can check on your Visa® Prepaid Card on the go with the True Link mo...
- How do I change the Authorized Legal Representative (ALR) for my account? The Authorized Legal Representative (ALR) is the person listed on an ABLE account who manages it on the beneficiary's...
- Monthly Fees for your Visa® Card Whether there's a monthly fee to use your Visa® Prepaid Card depends on the plan your savings account belongs to and,...
- Who is Vestwell? Vestwell State Savings, LLC, dba Sumday Administration, is the plan manager for your ABLE or 529 savings account and ...
- Contact our Customer Support Team If you have any questions about your Visa® Prepaid Card, our Customer Support team is here to help! Our team is avail...
- ABLE Visa® Card - How to Log In Online Your Visa® Prepaid Card has its own online dashboard, where you can check the Card's balance, review transactions, an...