If you have an iPhone or Android smartphone, you can check on your Visa® Prepaid Card on the go with the True Link mobile app. The mobile app is available for Cards connected to ABLE accounts and 529 Savings Plan accounts.
In this article, you'll learn what you can do in the mobile app and how to download it.
What you can do in the mobile app
If you manage the account, such as the Authorized Legal Representative (ALR) or Authorized Individual for an ABLE account, the Account Owner for a 529 Savings Plan account, or a beneficiary who manages their own Card, you can use the mobile app to:
- View the Card's available balance
- Manage the Card's Spending Settings
- Review recent transactions
- Upload receipts to transactions
Beneficiaries whose Card is managed by someone else can also sign in to the mobile app to check the Card's balance and review recent transactions.
The mobile app and the online dashboard are two ways to reach the same account. To download statements and reports, use the online dashboard.
Please note that adding money to the Card isn't done in the mobile app. Money reaches the Card only through a withdrawal you initiate on the Vestwell platform. To learn how, see Transferring Funds to the Card.
How to download the mobile app
Open the link below that matches your smartphone. You'll be taken to your phone's app store, where you can download the True Link mobile app.
Tip for Android users
If you'd like to stop the True Link website from opening in the mobile app after you download it, follow these steps in your Android phone's settings:
- Go to Apps.
- Find the True Link app and tap it.
- Tap Set as default.
- Make sure Open supported links is turned off.
What happens next
Once the mobile app is installed, you're ready to sign in. For step-by-step instructions, including which sign-in option to choose, see How to log in via the mobile app.
If you have any questions about the mobile app, please don't hesitate to contact our Customer Support team.