If you are an Authorized Legal Representative (ALR) for ABLE accounts or an Account Owner for 529 Savings Plan accounts, and you assist more than one beneficiary, our team can order a Visa® Prepaid Card for each additional beneficiary and add it to your existing login.
In this article, you'll learn what to check before you request additional Cards, what information to send our team, and which shipping options are available.
Before you begin
- Cardholders must be 18 or older. If a beneficiary is under 18, you can only request a Card in your name to use on their behalf.
- Each savings account must be at least 21 days old. We are only able to process Card orders for accounts that have been open for at least 21 days.
- Ordering for an organization? If you are an organizational ALR, please follow the instructions in Getting Started with ABLE Cards as an Organizational Authorized Legal Representative (Entity ALR) instead.
How to request additional Cards
Email our Customer Support team at the address for your plan:
- STABLE Account: card@stableaccount.com
- All other ABLE accounts: ablecard@truelinkfinancial.com
- 529 Savings Plan accounts: 529card@truelinkfinancial.com
In your email, please let us know which Card or Cards you need for each beneficiary:
- A Card that you will use on the beneficiary's behalf
- A Card that the beneficiary will use directly (the beneficiary must be 18 or older)
- Both a Card for you and a Card for the beneficiary (the beneficiary must be 18 or older)
Please also include the following information:
- Your plan's account number
- Your name
- Your date of birth
- The beneficiary's name
- The beneficiary's date of birth
- Your home address
- The beneficiary's home address
- The shipping address for the Card or Cards
- Your preferred shipping speed (standard or expedited)
Shipping options
- Standard shipping (free): Sent by USPS. Cards typically arrive within 6 to 9 business days after the order is approved.
- Expedited shipping ($30.00): Sent by FedEx. Cards typically arrive within 3 to 4 business days after the order is processed. The $30.00 fee is charged to the Card balance.
What happens next
Our team will place the Card order or orders on your behalf. Once the Cards are issued, you'll be able to view and manage all of your Cards from your existing login. If you manage more than one Card, you'll select the cardholder you'd like to view after you sign in.
When the Cards arrive, you may want to:
If you have any questions about ordering Cards for more than one beneficiary, please don't hesitate to contact our Customer Support team.