Spending limits let you block purchases and cash withdrawals over a dollar amount you choose on the Visa® Prepaid Card. You can set spending limits from the True Link mobile app or the online dashboard.
Cash withdrawal limits apply only to CalABLE and PA ABLE Cards. These are the only Cards that can be used to access cash. Cards from other ABLE plans and from 529 plans can't be used to withdraw cash, so only the purchase spending limit applies to them.
In this article, you'll learn how to set a purchase spending limit and a cash withdrawal limit, and what to consider before you set one.
Before you begin
- You'll need full access. Only users with full access can change spending limits. If you have read-only access, please ask a user with full access on your account to complete these steps.
How to set a spending limit
You can set a spending limit in one of two ways.
Option 1 – True Link mobile app
If you don't have the app yet, see Download our mobile app.
- Log in to the True Link mobile app and tap Spending Settings.
- In the middle of the page, find the Spending Limits setting and tap Edit.
- Add a purchase spending limit, a cash withdrawal limit (CalABLE and PA ABLE Cards only), or both.
- Tap Save to apply the limit to the Card.
Option 2 – Online dashboard
- Log in to your online dashboard and go to the Spending Settings tab.
- Under Spending Limits, find the option to set a spending limit or a cash withdrawal limit (CalABLE and PA ABLE Cards only).
- Check the box to the left of the limit you want to use. The limit only applies when this box is checked.
- Enter the dollar amount for the limit.
Purchase spending limits
A purchase spending limit sets the most the cardholder can spend on a single transaction. There is no limit to the number of transactions the cardholder can make at a given merchant. To limit how much can be spent over a day, week, or month instead, see Spending Period Limits.
Please consider the following before you set a purchase spending limit:
- Some merchants authorize more than the purchase price. When the exact amount owed isn't known at the time the Card is swiped (e.g., at gas stations, restaurants, and hotels), a merchant may authorize a higher amount to cover possible additional charges, such as a tip or hotel incidentals. This is called a pre-authorization.
- The full authorized amount counts toward the limit. If the total amount authorized is more than the purchase spending limit, the purchase will be declined. For example, if the limit is $30 and a restaurant bill before tip is $28, the purchase would likely be declined if the restaurant adds an authorization for a possible tip.
- Choose the amount carefully. If you use this feature, we recommend choosing the limit carefully to avoid unintended declines.
- All Cards have daily and monthly purchase limits. Every Card has a daily purchase limit of $5,000 and a monthly purchase limit of $20,000.
Cash withdrawal limits (CalABLE and PA ABLE Cards only)
A cash withdrawal limit sets the most the cardholder can take out in a single cash withdrawal. There is no limit to the number of withdrawals the cardholder can make, but the daily and monthly limits below still apply.
In addition to any limit you set, CalABLE and PA ABLE Cards have the following daily and monthly cash withdrawal limits.
Daily limits:
- $500 per day from an ATM or point-of-sale transaction (e.g., cash back with a purchase)
- $500 per day in over-the-counter cash withdrawals (e.g., from a bank teller)
Monthly limits:
- $3,000 per month from domestic ATM or point-of-sale transactions (e.g., cash back with a purchase)
- $3,000 per month in over-the-counter cash withdrawals (e.g., from a bank teller)
- $1,000 per month from international ATM or point-of-sale transactions (e.g., cash back with a purchase)
Daily limits reset at midnight Pacific Time, and monthly limits reset on the first day of each month.
To learn which Cards can be used to withdraw cash, see Can I withdraw cash with my Visa® Card?
If you have any questions about spending limits, please don't hesitate to contact our Customer Support team.